terms of service

1. All Doors/ Windows are manufactured as per the drawings approved by the Client at the time of Order Confirmation.

2. Customized Sizes are manufactured with additional charges and its acceptance is subject to approval.

3. Changes in drawing cannot be accepted once the order is into production. If required, it can be treated as new order.

4. Order cancellation/Sizes amendment cannot be accepted post drawing approval by the Client and no refund can be made.

5. Aacess will ensure proper packing of doors as per.

6. Aacess Tough Doors would not be responsible for the Transport and any transport damages.

7. Payment terms: 50% advance with PO, 50% on Inspection and Before Delivery of material from our works.

8. Dispatch of materials: 1 month from the date of complete technical and commercial acceptance from the Client.

9. Warranty: AACESS TOUGH DOORS PVT LTD. warrants its manufacturing, materials.

10. Installation defects for normal usage of doors for a period of 18 months from the date of dispatch.

11. Cancellation of order: In the event of cancellation of order after payment of advance, the advance paid shall be forfeited without any Notice and shall not be refunded.

12. Force Majeure: Shall be applicable to cover the events such as natural calamities Strikes, Lockouts, etc. and any other conditions beyond our control.

13. Neither Party will be liable for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes (which causes are hereinafter referred to as “Force Majeure”), to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic (including the Covid-19 pandemic), quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, or generalized lack of availability of raw materials or energy.

14. In the case of delay caused due to Force Majeure and during that delay if the price of the raw material is changed, then based on the new market price the difference amount shall be charged from the client.

15. The Parties hereby acknowledge that while current events related to the Covid-19 pandemic are known, future impacts of the outbreak are unforeseeable and shall be considered a Force Majeure event to the extent that they prevent the performance of a Party’s obligations under this Agreement.

16. Idle Charges: In the event of wall openings, as mentioned in the wall openings clause, being not ready for commencing/carrying out installation on regular basis, idle charges @ 800/- per day will be charged extra per team (of two members). The payment for the idle charges has to be released immediately failing which the installation crew shall be withdrawn.

17. Wall openings (inspection of wall fronts): For sites with more than 100 doors requisite wall openings will be checked as per approved final signed off drawings and a detailed report submitted in writing.

18. Installation Stages:
a) The Doors and frames stored in your stores shall be shifted to the point of installation to facilitate the installation as mentioned in the previous clause.
b) Finishing between door frames and wall openings shall be completed by your site personal at your cost.

19. Site readiness:
a) Installation crew would be mobilized only if a minimum of 30% of wall openings is made ready initially and a minimum of 20 door wall openings in all respects is made available at any point of time for ensuring continuous work front for the installation teams.
b) Installation of doors and hardware will commence after receipt of written confirmation on readiness of wall openings in all aspects as above.
c) The finished size of the wall openings for installation of doors to be provided as given in the signed off drawings / specifications and indicated in your PO.

20. Security: Doors once installed and handed over will be your sole responsibility. We will not be responsible for any loss of material/service/damage thereafter partial / full handover or in the event of your site engineer or supervisor not taking charge on completion of the installation.

21. Disputes: All disputes arising under this contract shall be subject to the jurisdiction of the Secunderabad / Hyderabad courts only.

22. Technical Clearances Required are:
– Drawings approval
– Color approval (as per given shades)
– Orientation approval
– Samples of accessories to be fixed by other agencies such as access control devices etc. with location drawings.

23. Commercial Clearances Required are:
– Quotation acceptance from Client.
– Our acceptance and confirmation of all items of the purchase order.
– Receipt of advance by RTGS/NEFT/D.D / Cheque payable at Hyderabad.